211 First Call for Help is United Way of Greater Lorain County’s impact initiative providing our community with a 24/7 information and referral hotline available by phone, text, or web. Whether you or someone you know needs support with rent, utilities, transportation, or tax preparation, our live referral team connects residents to trusted local resources that can help.

With more than 8,000 calls answered each year, 2-1-1 First Call for Help also provides valuable insight into our community’s most urgent needs. This real-time data helps United Way and our partners better understand emerging challenges and respond with coordinated solutions. 

All 2-1-1 data is public and available online by selecting the Data Dashboard button below.

CONTACT 211 FIRST CALL FOR HELP:

Phone: Dial 2-1-1 or (800) 275-6106
Text: Send your zip code to 898-211
Web: 211Lorain.org

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Collect. Sort. Deliver. is our impact initiative working quickly to fill the gaps in essential needs across our community. 

We mobilize volunteers, partners, and donors to collect high-need items, sort them with care, and deliver them to trusted community agencies that place them directly in the hands of neighbors who need them most. It’s practical help that meets urgent needs while strengthening dignity, choice, and stability for families across Greater Lorain County.

PROUDLY SPONSORED BY:

• Brightspeed

Lorain County Mobility Management is United Way of Greater Lorain County's impact initiative focused on seniors 65 and older, people with disabilities, and low-income residents. We're also working collaboratively to help create the foundation to develop a transportation service for everyone and a shared vision of transportation throughout our county.

Through increasing awareness of transportation options and ensuring transportation options are included in community planning efforts we will be able to continue developing pilot projects that improve unmet needs and gaps in existing transportation services.