Volunteer Engagement Manager
The Volunteer Engagement Manager is responsible for planning impactful volunteer projects that engage current and prospective donors and support community collaboratives and other priority initiatives.  This position also manages an assigned portfolio of corporate partners and their employees, communicating UWGLC’s vision for Greater Lorain County and the impact of our collaborative partnerships on the daily lives of those served. The Manager will communicate, interact with and support all departments within UWGLC to enhance fund development and lead volunteer opportunities.
o Establishes UWGLC as the preferred provider of volunteer experiences for current and prospective individuals and corporate partners.
o Designs, develops and executes meaningful and fun volunteer offerings for corporate partners that engage employees in the health, education and financial stability focus of UWGLC, meet volunteer needs of the company and provide opportunities for employee team building.
o Manages all aspects of Collect  Sort  Deliver program, including maintaining organization of the Volunteer Engagement Hub, setting up collection drives, recruiting and recognizing volunteers to sort donated items, and delivery to collaborative partners.
o Cultivates relationships and regularly communicates with community collaborative lead agencies and partners to source projects and be able to communicate the impact of volunteer service.
o Expands volunteer project calendar with a priority focus on community collaboratives.
o Leads and coordinates corporate partner participation in community-wide volunteer events and service days, as applicable.
o Recruits volunteers for community impact initiatives, including Volunteer Income Tax Assistance (VITA) program.
o Manages all aspects of Salesforce database, ensuring accuracy of current offerings and data used for Family of Measures.
o Work in partnership with Marketing & Engagement Staff to strategize overall goals and tactics for active/prospective corporate partners, individual donors, and donor segments.
o Build relationships with key contacts responsible for community relations/employee volunteer programs. Proactively communicate year-round when possible.
o Support campaign plans including, when appropriate,
o Leading presentations to employees as part of workplace campaign,
o Attending workplace special events,
o Participating in campaign planning meetings,
o Delivering campaign materials, 
o Soliciting feedback at conclusion of campaign,
o Collaborating with Marketing Specialist to develop customized campaign materials, and/or
o Collaborating with Donor Engagement Specialist to design corporate volunteer engagement opportunities.
o Assist Marketing & Engagement team in the implementation of year-round donor gratitude plan, including,
o Email and residential donor segment touchpoints,
o Personalized handwritten thank you cards,
o Quarterly donor engagement volunteer/networking events,
o Monthly Impact Report.
o Keep pertinent information and communications up-to-date in Andar database.
o Aide in the planning and implementation of annual Campaign Kickoff and Celebration of Community Impact events. Other events may include fundraisers and donor engagement opportunities. 
o Stay updated with UWGLC’s strategic goals, news, community investment activities, designation policies and governance.
o Assist Marketing and Engagement Director to develop annual budget and operating plan for all volunteer engagement activities, programs and events.
o Assist with promotion of all volunteer programs and activities through social media support of Marketing Specialist.
o Attend display exhibits and community events as a representative for UWGLC.
o Assist with the management of existing grant requirements and identify potential grant funding or sponsorship opportunities.
o Supports significant aspect of annual fundraiser for volunteer function of UWGLC.
Perform related work as required. 
Other duties as assigned. 
Works assigned schedule and exhibits regular and predictable attendance.  Works outside of normal schedule as required, meeting workload demands.  Scheduled to work some weekends, evenings, and holidays.  Performs other related duties as required.
Direct supervision of volunteers and shared supervision of AmeriCorps member.
The employee is exposed to normal office working conditions of moderate noise levels.  Employee is occasionally exposed to wet, humid or other outdoor weather conditions when managing volunteer projects, setting up display booths and participating in community events.  While traveling to United Way public relation events, employee is exposed to travel conditions and typical road hazards.
Position incumbents performing essential duties and responsibilities of the job typically exhibit the following physical demands.  These physical demands are not, and should not be construed to be job qualification standards, but are illustrated to help United Way of Greater Lorain County, the employee and/or applicant identify where reasonable accommodations may need to be considered.
While performing the duties of this job, the employee may sit for extended periods of time but also may stand and walk for extended periods of time.  The employee regularly exhibits digital dexterity when entering data into computer.  The employee also may need to use gross motor skills and tools to demonstrate and lead volunteer activities. Vision demands include close, relatively detailed vision when focusing on a computer screen.  Employee converses verbally with others in person and by telephone.  The employee reaches with hands or arms, stoops, kneels, crouches or crawls when setting up and moving volunteer supplies and Agency displays. Employee occasionally climbs a ladder.  The employee regularly lifts varying weights of up to ten (10) pounds when moving files, boxes, equipment and supplies, up to twenty-five (25) pounds when transporting and setting up display booth, and fifty (50) pounds when leading volunteer activities or moving supplies in the Volunteer Engagement Hub..
Knowledge of: volunteer programs, civic engagement, database management, fundraising; health and human services systems; public relations; project planning and management; budget administration 
Ability to:  develop and maintain effective working relationships; handle sensitive inquiries from and contacts with officials and general public; maintain and promote good public relations; take photographs; maintain confidentiality of non-public or sensitive information; work independently demonstrating initiative; exhibit flexibility in work schedule and job tasks; coordinate multiple activities and tasks; originate correspondence; maintain accurate and complete work records.
Skill in:  customer relationship management; excellent verbal and written communication; writing, editing and proofreading; operating standard office equipment; safely using tools to paint, assemble, construct, garden and clean; maintaining good public relations; application of job software programs including desktop publishing; planning, scheduling and organizing work; computer publication design; marketing techniques; general typing.
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills and abilities.  Minimum qualifications for this position are:  Bachelor’s Degree with 3-5 years varied work experience or equivalent including school projects, volunteer work, internships, or comparable.  
Ability to document identify and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements
To apply, send your cover letter and resume to Ashley Hampson at



VITA Site Coordinator 

This is a part-time, temporary position from 1/21/20 to 4/15/20 coordinating, organizing, and supervising one or more of our four Volunteer Income Tax Assistance, or VITA, sites (placement at one of four sites in Lorain and Elyria). Gather, maintain and compile timely statistical reports as required. Assure compliance with all Internal Revenue Services policies and regulations working with United Way of Greater Lorain County, Enterprise Community Partners and a team of volunteer tax preparers.

  • Flexible schedule
  • Ability to become a certified VITA Site Coordinator and advanced tax preparer
  • Excellent written and verbal communication, interpersonal and organizational skills a must
  • Computer literacy and strong administrative abilities
  • Experience in and tax preparation a plus.



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